MEDICAL TOURISM CONSULTING
IMPLEMENT
Make every inquiry easier to handle.
Design the responsibilities, communication and handoffs that support international patient journeys.
INTERNATIONAL PATIENT OPERATIONS
A focused scope. Useful deliverables.
01
Map the inquiry journey
Document how an inquiry arrives, who responds, which information is needed and how the next step is agreed. Find duplicated work and unclear ownership.
02
Make handoffs explicit
Connect marketing, coordination and the appropriate clinical team. Clinical assessment and treatment decisions remain with qualified healthcare professionals.
03
Support consistent communication
Develop response guidance, escalation routes and follow-up routines. Agree what staff may communicate and where a clinician or specialist must take over.
WHAT YOU RECEIVE
What you receive
A workflow map, responsibility matrix, communication templates and an improvement plan. CRM configuration or staff training can be scoped separately.
HOW WE WORK
Agree the question. Do the work. Review the next step.
01
Scope
Define your objective, markets, responsibilities and available inputs.
02
Deliver
Work through the agreed research, design or implementation tasks.
03
Review
Discuss the output, outstanding dependencies and next priorities.
Before we begin.
Can this be a standalone engagement?
Yes. We can agree a focused project or connect this work to a broader strategy and implementation programme.
What determines the timing and fee?
The number of markets or services, depth of research, amount of content, access requirements and delivery responsibilities. We confirm the scope before quoting.
Where should we start if the priorities are unclear?
The International Patient Readiness Review can help identify practical starting points.
LET’S TALK
Turn your next priority into a practical plan.
Tell us where you are now and what you want to improve.
Altay
Medical Tourism Consulting
Strategy, digital presence and patient operations for international healthcare businesses.
Altay Consulting Ltd.
Baglarbasi, Sakarya Sok. No:31/1 Istanbul, Turkey
Baglarbasi, Sakarya Sok. No:31/1 Istanbul, Turkey
© 2026 Altay Medical Tourism Consulting.